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How to fire an alert again for a persisting critical status
#1
Hello,

I want to configure an alert to be fired when a critical status has not been recovered.

More precisely, when a device doesn't answer a ping, I want an alert to be fired.
If it keeps being offline I want an alert to be fired again every 2 hours until it's online again.

Please tell me how to configure this I can't find this in the documentation.
Thanks in advance.

Kind regards
Jörg
 Reply
#2
Hello

You can configure a shorter threshold in the alert template so that the alert will be triggered every 2 hours instead of every 24 hours.

Greetings
Diego
 Reply
#3
Hi Diego,

thanks for your hint.

Meanwhile I'm getting more familiar with the system. :-)

Kind regards
Jörg
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