[Bty]

Using SNMP I'm able to retrieve the windows service status, but the problem is I'm unable to trigger an alarm when the service is down.

Using the snmp query
snmpwalk -v2c -c password HOSTNAME SNMPv2-SMI::enterprises.77.1.2.3.1.1.17.65.117.116.111.109.97.116.105.99.32.85.112.100.97.116.101.115

I can get the status of Automatic update service, Pandora does read correctly when the service is available, but I can't find a way to trigger the alarm when there is no response.

In Pandora I can see the "Last contact" being red when the service is down.

Any idea on how to trigger an alarm when "Last contact" is red?

[raul]

I think the problem is the response. As you can see, it gives some text. Maybe you need to parse it to get 0 or 1, and then use it to launch the alert if it¡s 0.

[Bty]

The problem is, if the service is down there won't be a response from the SNMP query.

[raul]

Maybe you can create a small script that gives you 0 if no answer from snmpwalk, and 1 if you get the answer

[reditina1]

thank you!!!