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Too many "Monitors unknown"
#1
Hi, i use pandora v4.0.2 and i have 1217 Monitor checks, since 1 week ago i had a lot of "monitor unknown".

On different ms windows operating systems with the pandora agent installed i had this type of error.
in the same server some of the check (in this case hdd space check) did not respond tto the agent query.... on the pandora agent log there is nothing wrong.

I attached 2 pic for let you better understand the problem...

Can someone help me please?
bye


Attached Files


.jpg   IMM1.jpg (Size: 286.48 KB / Downloads: 209)
.jpg   IMM2.jpg (Size: 199.49 KB / Downloads: 174)
 Reply
#2
Hello;

Could you attach the unknown modules configuration?

Regards
 Reply
#3
this is the agent configuration

# Module Definition
# Check online documentation and module library at http://pandorafms.org
# =================

# Spazio libero su disco C: (Total)
module_begin
module_name Spazio Disco C:
module_type generic_data
module_freedisk C:
module_description Spazio libero su disco C:
module_postprocess 0,000976563
module_min_warning 4
module_max_warning 6
module_min_critical 0
module_max_critical 4
module_interval 24
module_end

# Spazio libero su disco D: (Total)
module_begin
module_name Spazio Disco D:
module_type generic_data
module_freedisk D:
module_description Spazio libero su disco D:
module_postprocess 0,000976563
module_min_warning 5
module_max_warning 10
module_min_critical 0
module_max_critical 5
module_interval 24
module_end

# Check del servizio
module_begin
module_name Servizio Accodamento Messaggi
module_type generic_proc
module_service MSMQ
module_description Servizio Accodamento Messaggi windows
module_async yes
module_end

# Check del servizio
module_begin
module_name Servizio Amministrazione di IIS
module_type generic_proc
module_service IISADMIN
module_description Servizio Amministrazione di IIS
module_async yes
module_end

# Check del servizio
module_begin
module_name Servizio Spooler di stampa
module_type generic_proc
module_service spooler
module_description Servizio Spooler di stampa
module_async yes
module_end

# Check del servizio
module_begin
module_name Servizio SQL Server
module_type generic_proc
module_service MSSQLSERVER
module_description Servizio SQL Server
module_async yes
module_end

# Check del servizio
module_begin
module_name Servizio SQL Server Agent
module_type generic_proc
module_service SQLSERVERAGENT
module_description Servizio SQL Server Agent
module_async yes
module_end

# Check del servizio
module_begin
module_name Servizio Symantec Endpoint Protection
module_type generic_proc
module_service symantec antivirus
module_description Servizio Symantec Endpoint Protection
module_async yes
module_end

# Tempo di attività del sistema
module_begin
module_name Uptime
module_type generic_data_string
module_exec net statistics workstation | find /i "Statistiche dal "
#module_exec systeminfo | find /i "avvio sistema:"
module_description Ultimo Avvio
module_interval 1
module_end

# esegue l'inventario ogni 2 giorni
module_begin
module_name OcsInventory
module_type generic_proc
module_exec C:\Programmi\pandora_agent\OCSInventory\ocsinventory.exe /server=http://srvhelpdesk.unicomm.intra/ocsinventory /nodebug /tag="ARCA"
module_timeout 120
module_interval 576
module_end
 Reply
#4
Hello;

Try executing freedisk on windows cli and tell  if it works.

Could you attach the hour of the windows system and the hour on the pandora console setup?

Try re-adding the modules on pandora_agent.conf using another module name and check if it works,if it doesn't activate the parameter debug setting it like this:

debug 1

And attach the xml data generated on  ~/pandora_agent/temp


Regards

 Reply
#5
freedisk work fine..

pandora GUI server time      11.11 AM
ms windows server time      11.49 AM

now i try to re-adding the module...
 Reply
#6
nothing to do.... i try all your suggests but nothing work...
The strange think is that all the server that make this problem are virtual machine in an hyper-v system.

i try also to debug, i attach the result log file..


Attached Files


.log   pandora_debug.log (Size: 4.09 KB / Downloads: 62)
 Reply
#7
Hello;

Could you attach the xml data as well?

Did you try to re-add the modules using other names?

Regards
 Reply
#8
what do you mean with re-add, i have to delete the old module on pandora server, rename the module name in windows agent and restart it?

i attach log and temp files


Attached Files


.log   pandora_debug.log (Size: 3.73 KB / Downloads: 59)
.data   V-A-CECSRVR32.2224.data (Size: 3.01 KB / Downloads: 71)
.data   V-A-CECSRVR32.15034.data (Size: 1.88 KB / Downloads: 56)
 Reply
#9
The module is doing well,it would not be necessary.


Could you attach a capture from the servers view? Administrator column>Manage servers


Regards
 Reply
#10
manage servers image...


Attached Files


.jpg   IMM1.jpg (Size: 142.43 KB / Downloads: 155)
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