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Hi Sancho!
in the advanced parameters of the module i've no "Generate Unknown Events" voice
i attach you the picture
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Umm, that is for 5.0 version, I suppose you're running 4.1. Never mind.
Can you send me a screenshot of the full definition of the module, including the thresholds for CRITICAL/WARNING ?.
If the alert is done with manual data thresholds, put here the screenshot also.
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this is the agent module definition and run every 5 minutes
# Controllo data ultimo backup
module_begin
module_name Ultimo-Backup
module_type generic_data_string
module_exec dir y:\ /OD /TW | grep TIB | tail -1 | cut -b -10
module_description Data Ultimo Backup Acronis
module_end
i check the date of the last TIB files on y:\
i attach the 3 tabs for the alert template
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It's strange.
Try with this alternative configuration:
In Alert Template:
Time threshold : 3 days
Min number of alerts: 0
Max Number of Alerts: 600
Default Action: None
In Module Alert Configuration
Module: Ultimo Backup
Template: Backup
Actions: Mail to XX / Min number of alerts: 576 / max Number of Alerts 600 / Threshold: 259200
