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update manager error
#1
Hi all,

Can't update with update manager online.


error : Error in package extraction.

Any idea?

Thanks.
jdpoe
 Reply
#2
Hi jdpoe,

Can you show me the results of the log file to see the error?

Best regards,

vic
 Reply
#3
Hi vic,

Here is log. Many SQL error.

[pandora_console.log]
[15-Jun-2017 08:31:22 Europe/Amsterdam] PHP Warning: in_array() expects parameter 2 to be array, string given in /var/www/html/pandora_console/include/functions_api.php on line 183
[15-Jun-2017 08:31:22 Europe/Amsterdam] PHP Warning: Invalid argument supplied for foreach() in /var/www/html/pandora_console/include/functions_api.php on line 187
[15-Jun-2017 08:32:33 Europe/Amsterdam] PHP Warning: in_array() expects parameter 2 to be array, string given in /var/www/html/pandora_console/include/functions_api.php on line 183
[15-Jun-2017 08:32:33 Europe/Amsterdam] PHP Warning: Invalid argument supplied for foreach() in /var/www/html/pandora_console/include/functions_api.php on line 187

2017-06-14 11:21:44 PandoraFMS_Cell4 [V1] Pandora FMS Server 'PandoraFMS_Cell4' unhandled error.
2017-06-14 11:21:44 PandoraFMS_Cell4 [V1] [E] 'PandoraFMS_Cell4': DBD::mysql::db do failed: MySQL server has gone away at /usr/lib/perl5/PandoraFMS/DB.pm line 1006.

[pandora_server.log]
xxxxx [V1] Pandora FMS Server 'PandoraFMS_sv' unhandled error.
xxxxxx[V1] [E] 'PandoraFMS_sv': DBD::mysql::st execute failed: MySQL server has gone away at /usr/lib/perl5/PandoraFMS/DB.pm line 718.

[pandora_server.error]
DBD::mysql::db do failed: MySQL server has gone away at /usr/lib/perl5/PandoraFMS/DB.pm line 1006.
DBD::mysql::st execute failed: MySQL server has gone away at /usr/lib/perl5/PandoraFMS/DB.pm line 718.

regards,
jdpoe
 Reply
#4
Hi jdpoe,

What is the Pandora version that have you installed? Yoy can see this in the footer of Pandora console.
And what is the operating system that you are using?
I will try to replicate the error.

Best regards,

vic.
 Reply
#5
Hi vic,

I'm currently using Pandora FMS v7.0NG.704 - Build PC170531 - MR1.
And oprating system is CentOS 6.8 (Final)

Thanks.
jdpoe
 Reply
#6
Hi jdpoe,

Can you tell me the permisions on this folder?


Code:
/var/www/html/pandora_console/attachment/downloads

Best regards,

vic.
 Reply
#7
Hi vic,

Folder permissions are drwxr-xr-x 13 apache apache 4096 ....

Thanks.
jdpoe
 Reply
#8
Hi jdpoe,

I found a bug, i send a ticket to the developer's team.
I'll keep you informed.

Best regards,

vic.
 Reply
#9
Hi vic,

OK, I'm waiting for good news.

Thanks.
jdpoe
 Reply
#10
Hi jdpoe,

The new version of Pandora 7.0NG 707 is now available, download it using .rpm packages.
http://wiki.pandorafms.com/index.php?title=Pandora:Documentation_en:Anexo_Upgrade
The update manager works correctly.
If you have any problem tell me.

Best regards,

vic.
 Reply


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