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Agent view not working - blank screen
#1
Hi.
Installed the lates version of PandoraFMS console and server v7.ONG.714 Build PC171025-MR7. After a Recon task I can see a list of agents, but agent view is without any information, just a blank screen. Agents > Views > Agent detail >View menu of agent >  Nothing.

There is a New Pandora Console Update alert informing about a new version 171030, where do I get this update?

Any help is appreciated. Thanks.
 Reply
#2
Hi tombaja,

We have detected the error that hides the information of the agents.
We created a ticket for the team of developers to solve it, as soon as possible.

Best regards,

vic.
 Reply
#3
Hallo guys,

same problem here...
Thx for helping us! :-)

Regards
Pavel
 Reply
#4
Hi all,

The correct way to solve the problem is:
Modifying the file:
Código:
Code:
*/pandora_console/operation/agentes/ver_agente.php

Edit 1047 line:
Código PHP:
Code:
$active_ux = get_ux_transactions($id_agente); 

Changing it by:
Código PHP:
Code:
$active_ux = enterprise_hook('get_ux_transactions', array($id_agente)); 


Then we restart the apache server.
The bug will be solved in a short time. Thanks for reporting.

Best regards,

vic.
 Reply
#5
Is there an updated fix for this? I have a new install using version 180730 and have this issue. I checked and that line of code posted is already updated.
 Reply
#6
Upgraded to Pandora FMS v7.0NG.714 - Build 191231 - MR 7 and still no agent view. When will this be fixed please?
 Reply
#7
(01-30-2019, 08:12 PM)majdana Wrote: Upgraded to Pandora FMS v7.0NG.714 - Build 191231 - MR 7 and still no agent view. When will this be fixed please?

Good morning majdana,

We are now in the version 731 with MR 24, and this problem is solved in this versión. Please, upgrade to latest versión.

Alberto
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#8
(01-31-2019, 12:20 PM)alberto.sanchez Wrote:
(01-30-2019, 08:12 PM)majdana Wrote: Upgraded to Pandora FMS v7.0NG.714 - Build 191231 - MR 7 and still no agent view. When will this be fixed please?

Good morning majdana,

We are now in the version 731 with MR 24, and this problem is solved in this versión. Please, upgrade to latest versión.

Alberto
Alberto,

I'm running the community version appliance iso (PandoraFMS7.0NG.714.x86_64.iso). Where is the documentation about upgrading? The update manager doesn't seem to be allowing me to update to 731.
 Reply
#9
(02-01-2019, 04:32 PM)majdana Wrote:
(01-31-2019, 12:20 PM)alberto.sanchez Wrote:
(01-30-2019, 08:12 PM)majdana Wrote: Upgraded to Pandora FMS v7.0NG.714 - Build 191231 - MR 7 and still no agent view. When will this be fixed please?

Good morning majdana,

We are now in the version 731 with MR 24, and this problem is solved in this versión. Please, upgrade to latest versión.

Alberto
Alberto,

I'm running the community version appliance iso (PandoraFMS7.0NG.714.x86_64.iso). Where is the documentation about upgrading? The update manager doesn't seem to be allowing me to update to 731.

Good morning majdana,

Here is a link to Pandora FMS Wiki that explains you how to upgrade.

https://wiki.pandorafms.com/index.php?ti...xo_Upgrade

Alberto
 Reply
#10
Hello majdana,

Hope the answer of alberto.sanchez helps you to solve your problem.

Please, do take a few minutes to write a Pandora FMS review in order to help us continue monitoring systems... https://bit.ly/2S9Y2kp

Thank you for your time!

Regards
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